Turning a passive article into an interactive reader
A design-engineering upgrade that adds text-to-speech, sentence highlights, progress, speed control, and reactions to long reads.
Posts about Product Design
Designing infrastructure for AI-assisted product development
The pattern I ship to make design systems agents can read: shared components, synced tokens, closed-world registry.
From Dead Hamburger to Floating Dock
Progressive portfolio enhancements building in real time
Customer Value Agent — the project that made "Design Engineer" real
Led design on an AI product at Thought Industries — earned codebase access, shipped to 4 paying beta customers, learned why it didn't scale.
The Integration We Couldn't Build (And the One We Already Had)
We planned to connect to Salesforce from day one. Then we found the data we actually needed was already in the LMS.
![Customer Value Agent — LMS integration pivot [TODO: replace with before/after dashboard screenshot]](/_astro/Frame29492.B_kPNGPK_Z2rhCkr.webp)
The Swipe That Didn't Work. Users swiped. Nothing changed.
We built a Tinder-like UI to force decisions. The problem wasn't the gesture.
The Brief That Changed My Job Title
I wanted simple wireframes. External users loved the busy version instead. That surprise changed what we were actually building.
Retail's most advanced in-store marketing platform
Hired into marketing, ended up leading product design — shipped the platform that took Swirl Networks to a Best Buy acquisition.
Treating notification emails like a product surface
Notification emails became a feature instead of a chore — MJML, Image Charts API for live data, and click-through that landed on matching console views.
An inspector for marketer-owned API connections
A UI for marketers managing beacon hardware and data-partner connections — surfacing provider errors and job-level failures without paging an engineer.
A condition builder for weather-triggered ads
A weather condition builder that let marketers compose AccuWeather + geofence triggers themselves — no SQL, no engineer in the loop.
Killing the master PSD
Replaced Swirl Platform's master Photoshop file with a Sketch design system — and unblocked a stalled product roadmap in the process.
Making every in-store screen presence-aware
Designing an in-store ad platform where every digital screen reacts to who's nearby — without crossing into surveillance.
